Release Notes¶

Febrero 12, 2021

Detalles de Release 1.13.0¶

A new interface for configure recording call filename format was added
Supervision realtime pages were improved for better performance
Realtime alerts for agent agendas were implemented
Se implementó una nueva interfaz para configurar el comportamiento de agentes por campaña
Asterisk component was updated to version 16.16
A new interface for configure AMD module was implemented
The ability to configure a personalize audio file to be played before an inbound calls enters was added
Preview campaign contact selection for agent process was improved for usability
Agents general report was improved for performance
Information about database ids was included in campaign and forms lists pages
Page ‘View assigned contacts’ for preview campaign was improved
Name & surname information were added to assign supervisors to campaign step page
Now is possible to see recording call filenames for deleted campaings in recordings report
Ability to pass Asterisk channel variables as parameters when interacting with an external CRM

Fixed inconsistency error in dialplan when handling AMD in dialer calls
Fixed inconsistency error in dialplan when transfer call to agent
Fixed inconsistencies in campaign contacted calls report
Dialer campaign are now reloaded in Wombat after create/update process
Fixed race condition error when agent received inbound/dialer calls in a middle of transition from hangup to pause
Fixed compatibility with Excel issue when importing .csv files in reorder contacts feature for preview campaigns
Ansible component was dockerized to allow remote installation with other OS than Ubuntu-18.04
Unicode chars are now visualized in disposition list on agent console and form creation
Design of general calls report was improved
Fix of custom destination node UI
Coverage script was improved for simplicity